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Unable to Verify Identity

Dear @Anonymous I am writing to request assistance with logging into my developer account: I recently changed my phone and unfortunately lost access to my Microsoft Authenticator app. When I attempted to verify my identity using my phone number, I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-27T12:02:17.99+00:00
Trinh Dung 0 Reputation points
answered 2026-04-27T18:10:23.3+00:00
VEMULA SRISAI 11,890 Reputation points Microsoft External Staff Moderator
2 answers

Outage United States

Anyone else having issues with email?? Haven’t been able to log in at all today via computer or app on phone

Outlook | Web | Outlook.com | Email
asked 2026-04-27T17:31:22.4466667+00:00
Jamie Walley 0 Reputation points
answered 2026-04-27T18:10:21.8+00:00
Anuraag Roy 80 Reputation points Independent Advisor
2 answers

How to fix the activation on my 365 windows subscription

My 365 subscriptions was sucessfully renewed in Feb 2026. Now after updates, I cannot seem to activate. I now cannot use any of the apps. e.g. Word, Xcell, etc please assist ******@gmail.com

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-27T18:01:59.05+00:00
Sandra Lessing 0 Reputation points
answered 2026-04-27T18:09:52.7733333+00:00
Sandra Lessing 0 Reputation points
3 answers

You've tried to sign in too many times - anyone know how to fix?

Hello, I keep getting error message - You've tried to sign in too many times with an incorrect account or password. Can anyone help? My password has been reset and I am entering the correct password but I keep getting this message. I can sign in via a…

Outlook | Web | Outlook.com | Email
asked 2026-04-26T19:09:20.7433333+00:00
H 0 Reputation points
answered 2026-04-27T18:09:36.9933333+00:00
Darhyl Amizola 39,805 Reputation points Independent Advisor
1 answer

Task manager lagging in Hybrid mode with core ultra 7 255HX + RT 5060 acer predator helios neo 16s ai Laptop

I have Acer Predator Helios Neo 16s AI Laptop  Specification =  Core ultra 7 255 HX  RTX 5060 graphics. 16 GB ram  1 TB ssd. Laptop hangs in balanced mode (within acer predator software) while plugged in or on battery in both cases while…

Windows for home | Windows 11 | Display and graphics
asked 2026-04-25T17:57:41.5233333+00:00
MIRAJ PATEL 0 Reputation points
answered 2026-04-27T18:09:09.1766667+00:00
Lucus-V 6,410 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Is there an outage for Azure AI Doc Intelligence Studio?

Over the past week myself and my team have been having intermittent problems with Doc Intelligence Studio. We are able to login fine but upon opening a Custom Extraction Model project we get the error below. Does anyone know of any work arounds or…

Azure Document Intelligence in Foundry Tools
asked 2026-04-21T13:46:52.1133333+00:00
Ian Hartle 20 Reputation points
accepted 2026-04-27T18:08:55.0933333+00:00
Ian Hartle 20 Reputation points
2 answers

GPT-5.5 appears in Foundry and Azure CLI quota, but is missing from quota increase form

I am trying to request quota for GPT-5.5 in Microsoft Foundry / Azure OpenAI. In Foundry, gpt-5.5 appears as a deployable model, but supported regions show insufficient quota. Azure CLI also shows quota rows for gpt-5.5 with limit 0. For example: …

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,730 questions
asked 2026-04-26T00:35:41.5133333+00:00
Josh H 0 Reputation points
answered 2026-04-27T18:08:28.7366667+00:00
SRILAKSHMI C 17,545 Reputation points Microsoft External Staff Moderator
0 answers

Remote Desktop can't find the computer 'rdgateway-r1.wvd.microsoft.com'. This might mean that 'rdgateway-r1.wvd.microsoft.com' does not belong to the specified network. Verify the computer name and domain that you are trying to connect to."

Error Details Message: "Remote Desktop can't find the computer 'rdgateway-r1.wvd.microsoft.com'. This might mean that 'rdgateway-r1.wvd.microsoft.com' does not belong to the specified network. Verify the computer name and domain that you are trying…

Microsoft 365 and Office | Other
asked 2026-04-26T23:47:52.6766667+00:00
Tacsay, Michael 0 Reputation points
commented 2026-04-27T18:08:13.9333333+00:00
Viorel 126.9K Reputation points
3 answers

iOS repeatedly asks me to sign in to my Hotmail account

For the past two hours (since approximately 10:00AM CET 27 April 2026) I have been receiving repeated prompts on my iOS devices (iPhone17Pro and iPadPro) to sign in to my Hotmail account. I do this, but the message returns within a minute. I called Apple…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-04-27T10:46:57.24+00:00
Josh Carney 0 Reputation points
commented 2026-04-27T18:08:11.0733333+00:00
Virginia M 40,500 Reputation points Independent Advisor
2 answers

Greetings, i have issue and i couldnt solved it or figure it out , please help

my PC shut down when im playing a game once every 2 days and i cant fix it the computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000061941, 0xffffeff7fbfdff80, 0x0000000000000009, 0xffffdb805db94d20)** this is the dump…

Windows for home | Windows 11 | Gaming
asked 2026-04-27T17:08:55.7+00:00
Moath Almasoud 0 Reputation points
edited an answer 2026-04-27T18:07:21.98+00:00
David-M 110K Reputation points Independent Advisor
2 answers

MS Documents and Files Missing

Microsoft 365 has disappeared from my Mac desktop computer and my subscription is valid to August 4, 2026

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-04-27T17:18:45.62+00:00
Damon Williamson 0 Reputation points
answered 2026-04-27T18:07:16.1533333+00:00
John Jefferson Doyon 66,370 Reputation points Independent Advisor
1 answer

Human Support

Why am I completely unable to reach a human being to ask about my account? I just reset my password this morning for my email and it’s telling me I’ve tried signing in too many times with the wrong password. I’m extremely frustrated and all the “support…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-27T17:30:46.2433333+00:00
Austin Hall 0 Reputation points
answered 2026-04-27T18:07:13.1466667+00:00
Darhyl Amizola 39,805 Reputation points Independent Advisor
2 answers

MS Office Updates are too frequent!

The very frequent MS updates are quite irritating and annoying. Can't they be done at off peak times? I was just in the middle of working on a document and it closed my file, losing my last few changes, and I had to wait 5 minutes for the updates to…

Microsoft 365 and Office | Word | For home | Other
asked 2026-04-26T13:56:55.4233333+00:00
Norman, Bryan 5 Reputation points
commented 2026-04-27T18:05:42.5066667+00:00
Viorel 126.9K Reputation points
0 answers

hotmail blocked

how do i unblock my hotmail account it has two step verification but keep getting message temperary unavialable

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-27T18:05:39.3133333+00:00
gary carmichael 0 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook Account on Iphone Too Many attempts

My hotmail account was working fine this morning, but then I noticed emails were coming through on my laptop, but not on my Iphone. Emails have continued to work on my laptop, but even though i have deleted my hotmail account on the phone, when I try…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-04-27T16:35:53.21+00:00
Angela Bradley 0 Reputation points
commented 2026-04-27T18:05:21.95+00:00
Angela Bradley 0 Reputation points
0 answers

I am using graph api.. but getting error in response with any information

"response": { "error": { "code": "UnknownError", "message": "", "innerError": { "date": "2026-04-27T17:57:25", …

Microsoft 365 Insider | Other
asked 2026-04-27T18:05:04.2833333+00:00
Negi, Ankur 0 Reputation points
3 answers

Classic Outlook can't maintain a set Office Theme

Classic Outlook / Microsoft 365 cannot maintain a set Office Theme. I set a really boring theme - No Background, Use system settings - and that works fine - pale blue and grey highlighting. After a while it changes to have dark blue or black highlighting…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-26T16:43:44.2266667+00:00
philip42h 5 Reputation points
commented 2026-04-27T18:03:38.2566667+00:00
philip42h 5 Reputation points
1 answer

I no longer use the same email for verification

Hello. I am trying to activate my outlook account on my iPhone. I've had the account for a long time. It's asking me to verify my account with an old email address I no longer use. I can't get beyond this step? Is there any way to contact Microsoft to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-27T18:02:31.4033333+00:00
Adam B 0 Reputation points
answered 2026-04-27T18:02:41.8433333+00:00
Q&A Assist
1 answer

Windows 11 Only BT Mouse Side Buttons seem to work after main mouse stops working.

Randomly during a session, my mouse will stop transmitting right clicks, left clicks, cursor or scroll wheel movment, responding only to the side buttons. The touchpad on my laptop works fine, but other connected mice don't work, whether bluetooth,…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-26T10:34:14.7733333+00:00
Elias 0 Reputation points
commented 2026-04-27T18:02:22.4466667+00:00
Lucus-V 6,410 Reputation points Microsoft External Staff Moderator
3 answers

"Deployment validation failed" error when trying to configure Point-to-site connection in my Azure Virtual network gateway

I'm trying to set up the Point-to-site configuration for my Virtual network gateway in Azure. I've selected 172.xxx.0/24 for the address pool, OpenVPN (SSL) tunnel type and Microsoft Entra ID for authentication. Then, I referenced this article…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,077 questions
asked 2026-04-23T17:21:45.0766667+00:00
Jakub Śliwiński 0 Reputation points
commented 2026-04-27T18:02:19.13+00:00
Vallepu Venkateswarlu 8,090 Reputation points Microsoft External Staff Moderator